Refund claim notice

Continue your refund

Your file is active. To move forward with your case, please read the summary below and connect the account where you want to receive funds.

Eligible refund balance $16,000
Reference RFC-2026-16000 Status Awaiting bank connection

Our records show an outstanding refund of $16,000 linked to your claim. Before we can release payment, regulations require us to confirm the receiving bank account that should get this refund.

To continue claiming your refund, you will need to:

  • Use the secure link below to connect the bank account that should receive the $16,000.
  • Link your Bank.
  • Keep this window open until you see confirmation that verification is pending.

If you do not recognise this claim or did not request a refund, do not continue and contact support using the reference above.

You will leave this page to verify your bank. Only continue if this refund claim is yours and the account is where you want the funds sent.